Subscription services
Send regular updates, tips or alerts to everyone subscribed to your shortcode.
Shortcodes & two-way SMS
Let customers text you back
Run subscription services, on-demand replies and two-way conversations on a shortcode, with every incoming message in one inbox.
What you can run
More than one-way messages
Shortcodes let people reach you as well as hear from you.
On-demand replies
Answer each incoming request automatically with the right content, linked to the customer's original message.
Shared inbox
Every message sent to your shortcode lands in the portal, where your team can read and act on it.
Conversation threads
See each customer's messages as a single thread and reply in context.
API access
Send subscription and on-demand messages from your own system with the same token as bulk SMS.
Delivery reports
Track the status of every outgoing message, just like bulk SMS.
Shortcode FAQ
Questions about shortcodes
What does a shortcode cost?
It depends on the networks and whether you need a dedicated or shared shortcode. Contact us with what you want to run and we will send you a quote.
What is the difference between subscription and on-demand?
Subscription messages go to people who have subscribed to your service. On-demand messages are replies to a specific request a customer has sent to your shortcode.
Can customers reply to a sender ID?
No. Sender IDs are one-way. If you want customers to reply, you need a shortcode.
Planning a shortcode service?
Tell us what you want to run and we will recommend the right setup and send you a quote.